NEXYSCRM FOR BUSINESSES THAT RUN ON THE PHONE
Every enquiry in one place.
Every follow-up on time.
Calls, WhatsApps, SMSs and emails reach five different people. NexysCRM puts every enquiry, every conversation and every next step on one screen your whole team can see, even if the last system you bought ended up unused.
Free 20-minute screen share. Month to month if you go ahead.
- Set up for you
- Supported from South Africa
- No annual contract
Conversation timeline
- Email from Lerato, paving quoteMon 07:42
- SMS: photos of the drivewayMon 08:05
- Called back, quote sentMon 09:20
- Follow up ThursdayWed 09:00
Illustration with sample data.
SOUND FAMILIAR?
This is for you if any of these happened this week
- A customer phoned back asking about a quote, and nobody knew who spoke to them first.
- An enquiry came in on someone's personal WhatsApp and stayed there.
- You found out a job went to a competitor because nobody followed up.
- Your customer list lives in a spreadsheet, three phones and one person's memory.
You are in the right place.
THE MONDAY MORNING PROBLEM
You are not losing work because your people are lazy
It is Monday, 07:40. You are in the bakkie with a coffee and your phone. Three missed calls from the weekend. A WhatsApp from a number you do not recognise: 'Hi, did you get my photos?' An email asking where the quote is.
You think: 'Who took that one? Did anyone call them back?' You make a note to ask at the office. By ten you are on site. By Friday you have forgotten. The customer has not. They went with the company that phoned back first.
Too many doors
Calls, WhatsApp, SMS and email all arrive in different places.
No shared view
The history of a customer lives in one person's phone.
Follow-up depends on memory
It works until someone is busy, on leave or on site.
You are not disorganised. Your team is not careless. You have four ways for enquiries to come in and no single place where they all land. That is a plumbing problem, not a people problem. Fix the plumbing and the follow-up takes care of itself.
COUNT YOUR OWN
What do untracked enquiries cost you?
Use your own numbers. We do not guess yours, and we do not publish averages we cannot back up.
Whole number, 0 to 2000.
Whole number, cannot be more than the first.
Whole number, 0 to 10 000 000.
0 to 10.
Enquiries a month you cannot account for:
Work that could be riding on them each month:
Your numbers, four weeks to a month, no averages added. It shows what is at stake, not what you will win back.
Every enquiry that lands nowhere in particular is one you cannot point to on a Friday. Tot them up here. If the number stings, that is the point. The walkthrough is free, and the price in rand is given to you in writing before you agree to anything.
How many people answer your enquiries?
Tap the one that fits. It tailors your walkthrough so the examples match how your team works.
Why NexysCRM sticks when other systems did not
- 1
One place every enquiry lands.
Every contact gets one timeline: emails, SMSs, notes and tasks together. Anyone on the team can open a customer and see the whole story without phoning a colleague.
- 2
Every enquiry gets a next step and a date.
Each person gets a daily follow-up list. Nothing relies on someone remembering on a busy Friday.
- 3
Set up for you, in your words.
We build your stages the way you already talk about work, bring your contacts across, and show your team how to use it. You do not get a login and a manual.
How it gets set up
Five steps. You finish each one with something you can point at.
- 1
The walkthrough.
20 minutes on a screen share with sample data, no slides. We look at how enquiries reach you today.
YOU FINISH WITH: a clear yes or no on whether NexysCRM fits, and the monthly price in rand, in writing.
- 2
Your pipeline, in your words.
We set up the stages your work actually moves through, for example New enquiry, Site visit, Quoted, Booked, Won.
YOU FINISH WITH: a pipeline that looks like your business, not a demo.
- 3
Your contacts brought across.
Send us your spreadsheet or your phone's contact export and we import it.
YOU FINISH WITH: your customer list in one place, searchable by anyone on the team.
- 4
Your email and SMS connected.
Conversations with a customer sit on their record, sent and received.
YOU FINISH WITH: one thread per customer instead of five apps.
- 5
Your team shown how.
A practical session on your own data, plus the mobile app on each phone.
YOU FINISH WITH: everyone opening the same screen on Monday morning.
This is what we set up with you. How much it changes depends on your team using it every day.
A pipeline with your stages
Every customer's history on one record
A daily follow-up list per person
Email and SMS conversations on the record
The mobile app on iPhone and Android
Consent and opt-out recorded per contact (POPI)
A local team you can phone
NexysCRM is set up and supported by NexysCloud, a South African business. Built in South Africa. Answers in South Africa. Bills in rand.
- The person who sets it up answers the phone
- Month to month, no annual contract
- We tell you on the walkthrough if it is not a fit
NexysCRM is for you if
- you run a service business where most work starts with a call or a message
- more than one person speaks to customers
- quotes need chasing
- you want your customer history to stay with the business when someone leaves
- you would rather have it set up for you than learn a system alone
- you want to see it working before you commit
- you are in South Africa and want to pay in rand
Skip it if
- you need phone calls logged into it automatically today (we will tell you what is possible on the walkthrough)
- you want to build sales funnels, websites or online courses (that is a different product, ask us)
- you want a free tool you set up yourself
- you need a custom-coded system with a long contract
- nobody on your team is willing to open it once a day
Questions, straight
The questions an owner asks before the call.
The monthly price depends on how many people use it and what we set up. You get the exact amount in rand, in writing, on the walkthrough, before you agree to anything. It is month to month.
Most systems are handed over empty. We set up yours in your words, bring your contacts in and show your team on their own data, so on day one it already holds their work.
If you can use WhatsApp, you can use this. We do the setting up; you open it, see who needs a call, and tick it off.
Yes. Send us a spreadsheet or your phone's contact export and we import it as part of setting you up.
Yes. There is a mobile app for iPhone and Android, so your team can see customers, conversations and tasks on site.
Not automatically today. Your team adds a note or a task to the customer's record after a call, and it takes seconds. Ask us on the walkthrough what is possible with your phone system.
It depends on your number. We will look at your setup on the walkthrough and give you a straight answer.
Each contact's consent and opt-out are recorded, and you can export your data whenever you want. We use your data only to run your system for you.
No annual contract. It runs month to month.
A 20-minute screen share with sample data, no slides. We ask how enquiries reach you today, show you the system doing that job, and tell you honestly if it fits.
We will say so on the call. You lose 20 minutes and keep whatever you learned about how your enquiries move.
Our team in South Africa on 010 110 7100.
Next Monday, two ways
Without it
It is Monday, 07:40. Three missed calls, a WhatsApp from an unknown number, an email about a quote. You ask around. Nobody is sure. You make a note to check later.
With it
It is Monday, 07:40. You open one screen. Every weekend enquiry is there, each with a name against it and a next step. You tick off the first call before you leave the yard.
Free 20-minute screen share. Month to month if you go ahead.
P.S. The walkthrough is free and there is nothing to install. If you go ahead, it is month to month.
P.P.S. Before the call, jot down every way an enquiry reaches you today. It makes the 20 minutes count.
P.P.P.S. How many enquiries will come in between now and the end of the month, and where will they be by then?
About NexysCRM
NexysCRM is a customer system set up and supported by NexysCloud for South African businesses that take most of their work by phone and message. It keeps every enquiry, conversation and follow-up for each customer on one record the whole team can see, on desktop and on a mobile app. It is set up for you, runs month to month and is billed in rand.